Is there any way to customize the RSVP on the wedding website?

June 22, 2015, 7:19 pm

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For instance I'd love to give our guests the option of choosing a song to add to our playlist. Or  cute way to RSVP, i.e. "will be there with bells on" and "have no bells, will not attend."

Thanks

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No response from Help@theknot.com

June 20, 2015, 2:58 pm

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Hi! Unfortunately, I have had no response to the email I sent to help@theknot.com, which I have since forwarded several times in hopes that it would somehow get an answer. Has anyone else had a similar problem? Any suggestions? My question concerns my wedding website, which I purchased a specific URL for. Thanks for the help!!

help with new ticker

June 24, 2015, 8:03 pm

≫ Next: How to Remove WEdding Guest List and start new?

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here is the html

<a href="http://daisypath.com/"><img src="http://davf.daisypath.com/xe3um4.png" width="400" height="80" border="0" alt="Daisypath Anniversary tickers" /></a>

How to Remove WEdding Guest List and start new?

June 24, 2015, 9:47 am

≫ Next: My Guest List Planner

≪ Previous: help with new ticker

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I uploaded my guest list to the Guest List Manager way before I had my final list. Now I want to remove the current list and start fresh by reloading the guest list without duplicating the names. How do I delete the current guests and upload a new file? Right now, the only way I see possible is to remove each guest, line by line.

My Guest List Planner

June 23, 2015, 1:40 am

≫ Next: Notice of Expiring Website Domain

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I saw this link from you on another thread for someone wanting to do seating plan etc

http://planning.theknot.com/wedding-guests/dashboard?bypass=true

How do I get to this page from my dashboard/website as I cannot find a link for it

Notice of Expiring Website Domain

June 30, 2015, 8:37 am

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Hi There - 

I just got an email saying that my website domain will expire on 7/31/2015. Problem is, I already renewed the domain several months ago (my credit card was charged, so I have proof). My dashboard even says 7/30/2016 for expiration. What's going on? I'm about to send out my invitations and I'm terrified that it's going to expire anyway (even though I paid for it). 

Please let me know. 

Thanks!

Countdown clock wrong ?

June 27, 2015, 7:08 am

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On my dashboard the countdown clock shows 370 days, but on my website its says 371 days - shouldn't they both be the same ?

Debbie

How do I change my picture?

June 16, 2015, 6:57 am

≫ Next: The Knot Wedding Website Registry Issues

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I just want to change it to one of the generic ones.

Thanks!

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The Knot Wedding Website Registry Issues

July 6, 2015, 6:34 am

≫ Next: How do I change my website to one of the newer website layouts?

≪ Previous: How do I change my picture?

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Hi all - 

Hoping someone can help me here. I have my Kohl's & Amazon registry linked to my wedding website hosted through The Knot. It was all find at first, but now the registries have not updated. Items that have been bought aren't showing up as so. Even ones my FI and I deleted are still showing up.

Any help? I have people starting to shop who are having problems.

Thank you!

How do I change my website to one of the newer website layouts?

July 6, 2015, 11:10 pm

≫ Next: How do I log out of this website? **Title edited for TOS Violation**

≪ Previous: The Knot Wedding Website Registry Issues

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Hi, when I try to change my website to one of the newer layouts available, they do not even show up as an option. How can I use one of the newer layouts for my website? Thanks.

How do I log out of this website? **Title edited for TOS Violation**

July 2, 2015, 6:59 pm

≫ Next: Adding to Checklist

≪ Previous: How do I change my website to one of the newer website layouts?

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Up at the top right I see "sign up" or "log in," but as you can probably deduce from the fact that I'm posting here, I'm obviously already logged in. I've searched and searched and can't find any option to log out of the forums. 

I'm sure since it's a holiday weekend and y'all can barely manage to answer simple questions on ordinary days that this will go unanswered, but I figured I'd at least try before going on a ban-worthy rampage instead. 

Adding to Checklist

July 8, 2015, 12:09 pm

≫ Next: A/B List

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Is there a way to add something to the checklist? It says it's "Totally customizable" but I don't see where?

A/B List

July 2, 2015, 10:12 am

≫ Next: Dissapointed in guest list and website- Please help!

≪ Previous: Adding to Checklist

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I would like to create a "B List" on our The Knot guest list manager. I do not see where I can designate guests to an A or B list. Please help. Thank you.

Dissapointed in guest list and website- Please help!

July 7, 2015, 6:45 pm

≫ Next: HELP, MUST Delete wedding website!! (Safety reasons)

≪ Previous: A/B List

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I thought this was the best website but now I have put my effort and time into using it and I am starting all over again.  I cannot export my guest list.  I have read all boards on it, deleted my cookies and emailed 2 times for help and have received no help.  I am also having issues with the website as well and have to start an entirely new Knot account just to get the layout I want.  Please help me! I want this to be easy and so far it is just creating more stress for me.

HELP, MUST Delete wedding website!! (Safety reasons)

May 27, 2015, 7:06 pm

≫ Next: Domain Purchase Refund

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I need assistance deleting my wedding website created 2 years ago, MUST delete for personal and safety  reasons. Please assist!

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Domain Purchase Refund

July 11, 2015, 8:06 pm

≫ Next: Registry not updating?

≪ Previous: HELP, MUST Delete wedding website!! (Safety reasons)

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I have had no luck contacting the knot (via help@ or membersupport@theknot.com) about switching my wedding website to the new website builder. I purchased a personal domain and it's frustrating not being able to even use the site since I know I will have to "rebuild it from scratch." 

Due to this lack of communication, I have requested a refund of my domain purchase and would like my domain name changed back to the default one given upon registering. However, once again I have heard nothing back. 

I do not know where to turn for help. I have tried contacting customer service by phone but I could not get through and I do not believe they are open over the weekend. I would appreciate any help that this forum and/or the administrators could provide. Thank you. 

Registry not updating?

July 4, 2015, 8:42 am

≫ Next: WEDDING LOCATION ON WEBSITE IS WRONG- CANT FIX IT!

≪ Previous: Domain Purchase Refund

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A few items have been purchased off our registries, and I've removed some items, but The Knot registry page isn't reflecting that. It looks like it hasn't updated in about a week. Any idea why?

WEDDING LOCATION ON WEBSITE IS WRONG- CANT FIX IT!

July 14, 2015, 12:04 pm

≫ Next: Embedding Google map on wedding website

≪ Previous: Registry not updating?

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I have created my wedding website and sent the link out to everyone. Now the wedding location is reverting back to something ridiculous: "PuntaCana, Do" which isnt even proper to refer to the Dominican Republic! No matter HOW MANY TIMES i fix this, it eventually reverts back to PuntaCana, Do. I have emailed the help email address over 1 week ago, messaged them on FB and Twitter and called to leave a VM. This is RIDICULOUS customer service. Do you know what the FB admin said? "Thank you for your patience we are aware of this issue and are workng to get it resolved." How can a public company take so long to answer emails and not even fix an insanely important issue!?!?! Guests rely on your website to tell them the information about the wedding but cant even see the correct location. This an easy bug fix but for some reason no one cares to help customers with this issue. Fuck.

Embedding Google map on wedding website

July 13, 2015, 8:14 pm

≫ Next: How to add signature pic

≪ Previous: WEDDING LOCATION ON WEBSITE IS WRONG- CANT FIX IT!

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Hi there,

Is this possible? 

How to add signature pic

June 29, 2015, 12:13 pm

≫ Next: Wedding website

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How can I add a signature picture? I can add gif's and images from the internet, but I want my signature pic to be an image I have on my computer. How can I do this?

Thanks!